PSIC 2019 · Class

Call centers activities (Voice)

Open to 100%

This class covers activities related to call centers that handle inbound and outbound calls. It includes services such as receiving orders, providing product information, and conducting market research.

Includes

Inbound call centers that answer calls from clients using human operators and technology
Outbound call centers that sell or market goods or services to potential customers
Market research and public opinion polling activities for clients

Choose your sub-class3

The foreign-ownership rule, capital, licenses, and setup route are shown on each specific sub-class. Pick the one that matches your activity.

Details

Level: Class
Section: N Administrative And Support Service Activities
Parent: 822

Sector statistics

Employed persons: 3.1M persons(May 2026)

Whole PSIC section N (not specific to this code). Source: PSA Labor Force Survey, May 2026.

Industry size

Employment: 752,146 persons(2022)
Revenue: ~₱602.0B(2022)

Figures are for PSIC group 822 (the nearest level PSA surveys), not this specific code. Source: PSA OpenStat, Annual Survey of Philippine Business and Industry (ASPBI), 2022. Revenue figures are approximate.

Guides from Emerhub

Set up in the Philippines

Emerhub runs the SEC and BIR filings for a foreign-owned corporation, a local corporation with structured control, employer of record, or product holding, whichever fits PSIC 8221.